Privacy Policy
Last Updated: January 29, 2026
Heavenly Portrait ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website heavenlyportrait.com and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Place an order for a portrait
- Upload photographs of your loved ones
- Contact us with inquiries or feedback
- Subscribe to our newsletter
This information may include your name, email address, phone number, billing address, shipping address, and payment information.
Photographs
We collect photographs that you upload for the purpose of creating your memorial portrait. These images are treated with the utmost care and respect, given their deeply personal nature.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your portrait orders
- Create your personalized memorial portraits
- Communicate with you about your order status
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Protection of Photographs
We understand the sacred nature of the photographs you entrust to us. Your images are:
- Stored securely with encryption
- Only accessed by authorized personnel for creating your portrait
- Never shared with third parties for marketing purposes
- Deleted from our systems upon request after order completion
Payment Security
All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. We do not store your full credit card information on our servers.
Third-Party Services
We may use third-party service providers to help us operate our business, including:
- Stripe for payment processing
- Email service providers for order communications
- Shipping carriers for delivery
- Cloud storage providers for secure data storage
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request deletion of uploaded photographs
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: avery@heavenlyportrait.com
Address: 2700 Post Oak Blvd, Houston, TX 77056